TERMS OF USE/ BILLING POLICY

TERMS OF SERVICE/ BILLING POLICY

WHEN YOU TAKE OUT SERVICE WITH OBG/BHR YOU AGREE TO THE FOLLOWING BILLING POLICY THAT IS ATTACHED TO THE ACCEPTABLE USE POLICY.

1. FOLLOW ALL POLICIES IN THE ACCEPTABLE USE POLICY LOCATED      HERE

 

2. LATE FEE(S)    OF   $  35.00  RAISED TO $50 ON AUG  21, 2010 .    RAISED AGAIN to $75 on  JAN 1 2011.. WAIVER PROGRAM CANCELED JAN 1 2012

 

3. MAXIMUM MONTHLY DUE DATE: ALL ACCOUNTS HAVE TO BE PAID BY THE 15th OF EVERY MONTH .... IF YOUR ACCOUNT IS NOT PAID BY THEN IT WILL BE SUBJECT TO COLLECTION AND OR SUSPENSION.  ALSO  IF YOUR ACCOUNT REQUIRES A LOUD CITY LICENSE YOUR DUE DATE WILL BE MOVED UP ONE DAY FROM THE ORIGINAL PAYMENT DAY, AND IF YOU DO NOT MAKE A PAYMENT ON TIME YOUR LOUD CITY LICENSE WILL BE SUSPENDED UNTIL PAYMENT IS MADE ... IF YOU HAVE NO ACTIVE LOUD CITY LICENSE IT WILL ILLEGAL TO USE YOUR STREAM AND YOUR STREAM WILL BE SUSPENDED ALSO.  REMEMBER  OBG/BHR HOSTING IS NOT GOING TO PAY FOR YOUR  COPYRIGHT LICENSE UNTIL YOU PAY US FIRST!!!!!

 

4. REINSTATEMENT FEE .... $25    IF YOU ACCOUNT IS SUSPENDED FOR ANY REASON  THIS FEE WILL BE CHARGED TO YOU NEXT MONTHS  BILL

 

5. RECORD  KEEPING:  FINE $5 MONTH ... DUE TO THE NATURE OF KEEPING IN CONTACT WITH YOU WE MUST HAVE ACCURATE RECORDS ..  IF YOUR INFO IS INCOMPLETE OR IS CHANGED  YOU CAN BE CHARGED THIS AMOUNT OR WE MAY SUSPEND YOUR ACCOUNT TILL YOU CORRECT THE INFO. THIS MUST BE MAINTAINED UNTIL YOU ACCOUNT IS PAID IN FULL.

 

6.  PAYMENT PROCESSORS: ALL  ACCOUNT HOLDERS ARE RESPONSIBLE  TO MAKE SURE THAT PAYMENTS COME TO US. AND ACCOUNT HOLDERS ARE ALSO RESPONSIBLE FOR PAYMENTS THAT GET CHARGEBACK, DENIED, MISSING PAYMENTS, ETC

 

7. OBG DOES NOT SET PRICES OR THE BILLING TERMS FOR ITS RESELLERS ... PLEASE SEE THEM DIRECTLY FOR THEIR BILLING TERMS.  WE ARE NOT RESPONSIBLE TO TAKE ON PREPAID YEARLY ACCOUNTS FROM RESELLERS EITHER.

 

8. OBG  IS NOT RESPONSIBLE TO PAY ANY GOVERNMENT OR OTHER AGENCY FINES OR COSTS ASSOCIATED WITH THE OPERATION OF YOUR STATION OR ACCOUNT.

 

 

 

CANCELATION POLICY:

REMEMBER WE  DO NOT DEVIATE FROM  THE CANCELATION  POLICY SO DO NOT ASK TO HAVE THE CHARGES REMOVED.

IF YOU WISH TO CANCEL WITH OBG/BHR HOSTING SHOUTCAST REQUIRES A 45 DAY ADVANCE  NOTICE.  YOU ARE STILL RESPONSIBLE FOR ALL CHARGES, INCLUDING FINES   AND LATE FEES UNTIL ACCOUNT IS PAID IN FULL.. PLEASE USE THE BILLING SYSTEM TO GIVE SUCH NOTICE OR A DIRECT E-MAIL TO THE COMPANY IF THE BILLING SYSTEM IS OUT OF SERVICE.

 

Example:: if you want to cancel for you last  month to be example (June) we need to be notified by the 15th day of (April)( the month prior) and your final month will be billed in" may ".. If you fail to notify by the first day of that month prior than (July) would be your final month in this example.

Timestamps on tickets or e-mail will determine the date.

REMEMBER WE  DO NOT DEVIATE FROM  THE CANCELATION POLICY SO DO NOT ASK TO HAVE THE CHARGES REMOVED.

 

COLLECTION POLICY:

IF YOU FAIL TO PAY YOUR BILL OR ABANDON YOUR ACCOUNT YOU WILL BE COLLECTED ON.  CLIENTS ARE RESPONSIBLE TO NOTIFY US TO CANCEL THEIR ACCOUNT AND PAY IT OFF ACCORDINGLY. THE CLIENT WILL BE RESPONSIBLE FOR ALL COSTS TO COLLECT THE ACCOUNT INCLUDING LAWYERS FEES, COURT COSTS ETC. 

IN MOST CASES WE WILL WORK OUT A PAYMENT ARRANGEMENT TO GET YOU BACK ON TRACK ..